Shipping guide for vendors
Everything you need to ship orders smoothly, get paid faster, and keep buyers happy.
Step-by-step shipping flow
STEP 1
Accept the order
From your dashboard, accept new orders within 24 hours of payment confirmation.
STEP 2
Prepare & pack
Use proper packaging — fragile items, chemicals, and temperature-sensitive products require certified containers.
STEP 3
Ship & upload tracking
Mark the order as shipped, upload tracking number, shipping company, and (optional) proof image.
STEP 4
Buyer confirms delivery
Funds release from escrow once the buyer confirms — or automatically after 3–7 days.
How commission works
Approved carriers
Use any of these carriers — tracking is required for escrow release.
Estimated delivery
Your tier rate is automatically deducted, the rest is paid to you.
| Express (DHL/FedEx) | 3–7 days |
| Standard Air | 7–14 days |
| Economy | 15–30 days |
| Sea Freight (Bulk) | 30–45 days |
Restricted & regulated items
Some products require special documentation and may be restricted in certain countries. Always verify destination regulations before shipping.